Privacy Policy

This policy explains how Marin Joint Health collects, uses and protects information you provide when using this website. We may update it as our practices change; please check this page for the current version. This website policy does not replace a separate notice about patient medical records.

Information we collect

When you call us, book online or submit information through a scheduling form, we may receive details such as your name, phone number, email address, appointment preferences and the information you choose to provide. Our web server and security tools may also process technical information such as your IP address, browser type, device type, referring page and the date and time of your visit.

Please do not use a general website field to send information you would not want transmitted electronically. If a form requests health-related information, review the form provider’s notices before submitting it.

How we use information

• To respond to questions and appointment requests.
• To provide, coordinate and improve clinic services.
• To operate, secure and understand the performance of this website.
• To comply with legal obligations and protect patients, visitors and the clinic.

Service providers and embedded content

We use service providers to operate parts of the website and clinic experience. Online booking forms may be delivered by our scheduling and communications provider. The site may also display Google Maps, Google ratings or links to Google reviews. These providers may process information under their own privacy policies when you interact with their services.

We may disclose information to vendors that support our operations, when required by law, or when reasonably necessary to protect rights and safety. We do not sell personal information for money.

Cookies and similar technologies

The website may use essential cookies or local storage for security, accessibility, preferences and embedded features. Third-party content may set its own cookies. You can control cookies through your browser, although blocking some technologies may prevent parts of the site from working correctly.

Retention and security

We retain information only as long as reasonably needed for the purposes described above, clinic operations and legal requirements. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.

Your privacy choices

You may ask us to review, correct or delete personal information we control, subject to legal and record-retention requirements. California residents may have additional rights under applicable state law, including rights to know, correct or delete certain personal information and to receive equal service when exercising those rights.

If you have opted in to promotional communications, you may ask us to stop sending them by contacting the clinic. For questions about your medical record, please call us directly.

Links to other websites

Links to websites outside Marin Joint Health are provided for convenience. Their privacy practices may differ from ours; please review their policies before sharing information with them.

Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this policy as our website, providers or legal obligations change. The date above shows when it was last revised.

Contact us

For privacy questions or requests, contact Marin Joint Health at 1744 Novato Blvd, Suite 100, Novato, CA 94947, or call (415) 234-4225.